At Bloomingville Shop, we’re committed to making your Scandinavian-inspired home decor shopping experience as seamless and beautiful as the pieces we curate. Below you’ll find all the details about our shipping options and our thoughtful returns process.

Shipping Information

We ship our decorative objects, patterned pillows, vases, and other home accents worldwide (excluding some Asian and remote regions).

Shipping Options:

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after dispatch)
  • Free Shipping: Available via EMS for orders over $50 (15-25 business days after dispatch)

Order Processing: Please allow 1-2 business days for us to carefully prepare your decorative items for shipment.

Our Returns & Exchange Policy

We want you to love every basket, planter, and decorative object as much as we do. If something isn’t quite right, we offer returns and exchanges within 15 days of delivery.

Eligibility Requirements:

  • Items must be unused, in original packaging with all tags attached
  • Proof of purchase is required
  • Return requests must be initiated within 15 days of delivery

Non-Returnable Items:

To maintain quality standards, we cannot accept returns for:

  • Personalized or custom-made decorative objects
  • Opened or used planters & pots (for hygiene reasons)
  • Items marked as final sale during checkout

How to Return an Item

Follow these simple steps to return or exchange your Scandinavian home decor:

  1. Contact Us: Email [email protected] within 15 days of receiving your order with your return request
  2. Complete the Form: Include the following details:
    • Order number
    • Item(s) you’re returning
    • Reason for return
    • For exchanges: your preferred replacement item
  3. Wait for Approval: We’ll respond within 2 business days with return instructions
  4. Package Securely: Use the original packaging with all protective materials
  5. Ship Your Return: Use the provided return label (return shipping fees may apply)

Refund Process

Once we receive and inspect your return:

  • Refunds are processed within 5-7 business days
  • Your refund will be issued to your original payment method (Visa, MasterCard, JCB, or PayPal)
  • Original shipping fees are non-refundable (except for damaged items)

Note: Depending on your financial institution, it may take additional time for the refund to appear on your statement.

Exchange Process

For exchanges of pillows, vases, or other decorative items:

  • We’ll ship your new item once we receive the original product
  • Price differences will be charged or refunded as needed
  • Standard shipping fees apply for the new shipment

Damaged or Defective Items

If your decorative object arrives damaged:

  • Contact us within 48 hours of delivery
  • Include photos of the damage and packaging
  • We’ll arrange a free replacement or refund

Need Help?

Our design-loving customer service team is happy to assist with any questions about returns or exchanges. Contact us at [email protected].

Bloomingville Shop
11655 West 81st Avenue
Arvada, US 80005